We do understand that you do have choices while looking for an IT firm as your Managed Service Provider. Remember not all IT service providers are created equal. Here are some questions for you. Contact us anytime for answers of these questions.
- How to install applications on your network so that they never crash and open superfast?
- Do you need “Stand Alone” installation or “Network” installation for CCH TaxPrep, ProSystem fx Tax, Profile etc. and why?
- In your tax software do you want your company profile and/or print formats setup once and replicated to all the computers?
- How should updates to tax & accounting applications be handled during tax season? It is VERY important to apply updates to all your applications to ensure accurate forms are being used.
- QuickBooks, Quicken, Simply accounting have many different versions, what's the best way to handle these software’s?
- What is the best way to implement software that has many versions?
- How can you save money on licensing costs?
- If you have multiple locations or mobile users, are they able to work efficiently from a remote location?
- What kind of firewall your network need and why?
- Do your servers have RAID 1 or RAID 5 for data protection?
- Do you need redundancy of your servers?
- Are your servers being backed up on regular basis locally as well as to the cloud?
- Do you have any disaster recovery plan in place for data to protect you against fire, theft and flood?
- How often do you perform restore tests to check if the data is really being backed up?
- During the busy season, is it enough to back up your data only once a day?
- How can you backup your work automatically few times a day during busy season, without spending any extra money on new hardware or software?
- In case of a disaster, how fast you can setup your business again and start working?
- Is email a secure way to send/receiving financial statements and/or other confidential documents?
- Are you protected from spam?
- Are your employees spending too much time on internet?
- Can you restrict certain sites such as Facebook, YouTube etc.?
- Do you have a hardware rotation plan in place?
